Support
Find answers to common questions or get in touch with our team.
Getting started
Our UK team maps your GIS, SCADA, metering and customer data into WaterNet — without replacing systems you already trust.
Start with a focused scope such as leakage or DMA analytics and validate data quality with your analysts.
Hands-on sessions for network, leakage and reporting teams, then phased expansion across modules.
FAQ
WaterNet is a UK water network intelligence platform powered by Tetra Tech. It helps leakage, network and asset teams consolidate GIS, SCADA, metering and customer data for analysis, alerting and regulatory reporting.
Yes. WaterNet integrates with common GIS, SCADA, billing and customer systems. Our implementation team handles data mapping, validation and cutover planning.
Timelines depend on scope — many customers begin with leakage or DMA analytics and expand module by module. A focused pilot can typically go live in a few weeks.
Data is encrypted in transit and at rest, hosted in UK/EU data centres, with role-based access control and enterprise authentication options.
WaterNet supports Ofwat NRW reporting, internal assurance workflows, and customer-specific regulatory templates used by UK water companies.
We offer tailored demos and pilot programmes. Contact our UK team to scope a proof of value on your network data.
